Engineering Change Notifications out of email, into one place.
Change control, run on email.
Engineering Change Notifications (ECNs) are how design and process changes are communicated through product development, manufacturing, and installation. Our client was running ECNs over email. As volume grew, coordination broke down: fragmented communication, unclear approval status, no visibility across departments, and frequent delays with no mechanism to root-cause them.
One central application, Office 365-authenticated.
A central ECN Management application, Office 365-authenticated, replacing the email workflow.
Every ECN, every approver, every status, visible in one place.
Each user sees the ECNs waiting on their action, prioritised.
Delays and bottlenecks visible at a glance.
ECNs presented as node-edge diagrams, making change impact assessable at a glance.
The process flexes to departmental needs without re-coding.
Approvers reminded before they miss SLAs, not after.
Every comment, every status change, every approval, logged.